KDP Reporting
My report file will not upload to AHS. What can I do?
There is a common issue with spreadsheet apps, especially Excel. When the report file is either opened or renamed before uploading to AHS, the app can change the ISBNs to scientific notation. Here's a screenshot of an opened file: Notice the "+12" in ...
How do I add paperbacks to AHS?
Option #1: You can manually add a paperback using the "Add new book" button on the Books page. Be sure to click on the Details tab and add all of the data you have about the book including the ISBN numbers and the ASIN. Option #2: If you have a KDP ...
Can I use multiple KDP accounts with one AHS account?
Yes, though it will require some manual work. To use the KDP Tool for multiple KDP accounts: 1. Sign into AHS. 2. Sign into KDP with KDP account #1 3. Click on the KDP Tool to pull the data for KDP account #1. 4. When complete, sign out of KDP and ...
Historical Data keeps freezing using the KDP Tool
There could be a number of reasons the historical data does not automatically pull in, but it typically occurs when KDP stops responding to our requests. This seems to happen more frequently during historical data pulls. You can also manually upload ...
Do you support All-Star bonuses?
Yes, AHS will see the All-Star bonus in your KDP report and include it in the data.
How do I manually upload a KDP report?
1. Head to KDP on Amazon at kdp.amazon.com (in the US) 2. Click on ‘Reports’ at the top of the page. 3. Select ‘Royalties Estimator’ 4. In the date drop-down, choose ‘Last 90 Days’ 5. Click ‘Download’ 6. Download the file to a place on your computer ...
There are gaps in my sales data. Where did my sales go?
The most likely reason: Our KDP Tool (the bookmarklet) pulls 5 days of data. So if you go for 6+ days of not using the KDP Tool you will start to see blank days in TAHS. The solution: Download a 90 day report from KDP and upload it manually to AHS ...
The data seems to be different than KDP. What's going on?
When looking back a few months, the monthly data can sometimes appear out of sync with the daily data. Here's why: When you first sign up to AHS, we can pull 90 days of daily data, and years (and years) of monthly historic data. This historic data ...
There are days missing from my reports. Why is that?
The AHS KDP Tool pulls data going back five days. If you don't sign in for more than that time period you will see blank dates. To fill in the blanks, download the report for the last 90 days from KDP and upload it to The Author Helper Suite. updated ...
How do I download the 90 day report from KDP?
1. Head to KDP on Amazon at kdp.amazon.com (in the US) 2. Click on ‘Reports’ at the top of the page. 3. Select ‘Royalties Estimator’ 4. In the date drop-down, choose ‘Last 90 Days’ 5. Click ‘Download’ 6. Download the file to a place on your computer ...
I'm seeing several days of no sales. There were sales there the other day.
If this happens, please download the 90 day report from KDP and manually upload it to AHS. updated 2/2023
Can I upload international 90 day KDP reports?
While we do support all KDP reports, we need all reports to be output in English. To do so, please head to KDP, click on the language in the upper right corner of the screen and choose "English" from the drop-down menu. You only need to do this step ...
Why did my KDP revenue change all of a sudden?
We capture adjustments that Amazon makes to their data in a couple of ways: 1. When you use the KDP Tool we go back and capture five days so we can keep your recent data current on AHS. This often has adjustments from Amazon. 2. When you use the KDP ...
How do I install the KDP Tool?
1.Hover over the "Settings" menu at the top of the page 2. Select "AHS KDP Tool" 3. Follow the instructions on that page to install the bookmarklet. It will live in your browser's toolbar.
My data for a specific date range looks wrong. But in some date ranges it looks accurate. Why is this happening?
This disparity happens when a date range is selected that does not include daily KDP data. KDP only provides authors 90 days of daily data. Days 91+ going backward are all summed up in monthly totals by them. Consequently, if you choose date ranges ...
How do I get all of my KDP sales data into AHS?
Using the KDP Tool: 1. Head to KDP Bookshelf on the KDP site. 2. Activate the KDP Tool by clicking on it in your browser's bookmarks bar 3. In the pop-up window you'll see a link reading "Start importing historic KDP data". Click that. 4. Please be ...
My sales are off. KDP Reports shows me one number and AHS shows me another. What's going on?
Before we get started in answering that question, please note AHS uses the actual data from service reports, such as KDP, to build an income picture. We use estimated exchange rates and KENP page rate amounts were applicable. It is the sole ...
Why are my sales revenue data showing activity but the summary of pages/sales/downloads all show zero?
We pull the data directly from Amazon so what you see is accurate. One of the reasons for seeing inconsistent data like this is Amazon's reporting methods. While we don't have any insight into how they crunch their numbers it does appear that there ...
What is the Amazon KDP Tool?
The Amazon KDP Tool for AHS is a bookmarklet that can be added to most web browsers. By going to your KDP Books page on Amazon (not the Reports page) and clicking the bookmarklet in your browser, the sales, pages read and download data is sent to ...
The bookmarklet won't install in Chrome. How can I install the bookmarklet?
1. On the AHS KDP Tool page (the page where you drag and drop the orange button) please RIGHT CLICK the orange button and click "Copy Link Address" 2. In Chrome, click Bookmarks->Bookmark Manager. 3. You should see a new tab with the bookmarks and ...
My Amazon sales data is completely off! What's going on?
A few things could be happening here. Two important details to consider first. KDP's own reports are estimates. They mark their reports as estimates on their dashboard and reports pages. This is due to multiple factors such as exchange rates, ...
How do you calculate the KDP reporting data?
Amazon report data is calculated in a number of ways. Here's the breakdown: All amounts in our reports are estimates. There are no means to provide you with precise information due to exchange rate data, but the amounts should be within a reasonable ...
How do I get KDP Reports into The Author Helper Suite?
To manually upload recent data: Step 1: Go to https://kdp.amazon.com and sign in. Step 2: Go to the Reports tab. Step 3: Download the 90 day report. Click on the drop-down menu with dates in it and select "Last 90 Days". Click Generate Report at the ...
Why does all of the book data look wrong or old?
There are a few things you can try: 1. Refresh the page by clicking CTRL-SHIFT-R on Windows machines and CMD-SHIFT-R on Macs. 2. Pull the latest sales data from KPD with the AHS bookmarklet. 3. If you have a pen name, make sure you are viewing the ...