ALL returns require you to create a support ticket. You can do this here or by emailing your order #, all relevant info and pictures to support@rotorvillage.ca. Please allow a minimum of 1 business day for a response.
You may return most new, unopened items within 15 days of the purchase date for a full refund.
You should expect to receive your refund after your package has been returned to the shipper. Items must be sealed in their original packaging, otherwise a restocking fee may be applied. We do not cover the return shipping.
ALL returns require you to create a support ticket. You can do this here or by emailing your order #, all relevant info and pictures to support@rotorvillage.ca. Please allow a minimum of 1 business day for a response.
Returns for defective products must take place within 30 days of the purchase date. We cover the return shipping fee for defective items.