We ship Canada-wide daily. We can ship virtually anywhere in Canada via Canada Post & UPS.
The shipping costs are calculated automatically by each carrier and are final. In case of incorrect or incomplete address information, any additional shipping costs incurred will be at the customer’s expense.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Please double check your shipping address BEFORE finalizing your order. In case of incorrect or incomplete address information, any additional shipping costs incurred will be at the customer’s expense.
A tracking number will automatically be provided to you after an order has shipped, and you will also receive an email confirming your tracking number. Please note, some shipping methods may not have proper tracking options.
In rare cases, CanadaPost will mark a shipment as delivered even though it has not been. Very often it seems to actually be delivered later in the day or the following day. If this is the case, please check for the delivery again at the end of the next business day and if it has not been delivered contact your local post office immediately.
We always try our best to process and ship all orders within 1 business day unless otherwise communicated. Orders containing 3D printed parts may take additional processing time.
Please note in the rare case, if an item fails to be delivered to you after several attempts because no one was home to receive the package, the courier will return the package back to us at our expense. In case of this, we will try to contact you and make arrangements to deliver the package again. The additional charges incurred due to re-shipping will be forwarded to you, the customer. If the delivered has failed for any other reason, please contact us.
If an delivery was damaged (visible damage on the packaging), please take photo evidence before opening and report the damage immediately.