How can I reset my password or get login issues fixed for my account?
If your pet's microchip is registered with your email address then please enter the microchip number in the forgot password
page and hit Reset Password button. If you got an error that the pet is not found then the pet is not registered and you can register it here
If the pet is found and you got a success message in green then you will receive by email a temporary link (expires in 2 hours) to reset your password and username. If nothing received in your email inbox then maybe the pet is registered with a different email address so fill in this form
and a Save This life representative will get this solved as soon as possible.
How can I combine many pets under one Save This Life account?
Please login to your Save This Life account Check the list of pets already under your account by going to my pets page. If one of your pets is not listed there and you are sure that it is registered then click on Add Registered Pet to My Account from ...
How can I update my information(address, phone#,etc...) in the microchip?
Please login to your Save This Life account. If you are having issues to login please follow this first. Click on Contact Information from the menu Update your information and click Save.
How can I check if my pet is registered?
Enter the microchip number in this search box and hit Search button. If an error message appears below the Search button like this "Error: Cannot search microchip. Please contact us to fix this. Thanks! " then the pet is not registered with us. You ...
How can I order a replacement ID Tag?
There are two ways. Use the order page as Guest (without login to your pet parent account). Use the order page once you are logged in to your account.
Cancel Diamond Membership
Diamond Membership includes your own Personal Per Recovery Specialist. PPR are dedicated to assisting you with your pet recovery process. You will be personally assisted with step-by-step instructions and proven strategy technique to assist in ...