FAQ: Why Can't I Order a Mosaic

FAQ: FieldAgent - Why Can't I Order a Mosaic?

To order a full mosaic after importing images into FieldAgent™, go into the imported survey date and click the gear icon. You should see an option to order a mosaic. If you don't, the field is not fully synced with the cloud servers.  
To Confirm the Field is Synced:
  1. In the Field View screen, click the Field Details button in the lower right corner.
  2. View Status to determine if the field is Partially Synced or Synced.

If the Field is Partially Synced:

  1. Click the Sync button in the top right-hand corner of FieldAgent and let it finish syncing.
  2. Check the Status in Field Details again.
  3. If the Status is now Synced, you should be able to order a mosaic.
  4. If the Status isn't Synced, try the Sync button again and repeat steps 2 and 3.
If you continue to have issues, contact Support at Sentera.

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