This Policy also describes our privacy practices
with respect to any downloadable applications that Sincerely Me makes available
now or in the future.
This Policy is intended to explain the conditions
under which we collect, use, and disclose personal and other information in
connection with the Site, and your rights in relation to that information. By
visiting our Site or downloading or using our Apps, you are agreeing to the
terms of this Policy. The personal and other information that we collect about you
is controlled by Sincerely Me, Inc., which is headquartered in the United
States at 5579-B Chamblee Dunwoody Road, Suite 204, Atlanta, Georgia 30338.
The Information We Collect About You
Sincerely Me collects both "personal
information" and "non-personal information" about Site users.
For purposes of this Policy, "non-personal information" is
information that Sincerely Me cannot directly associate with a specific person
without the aid of additional information. By contrast, "personal
information," is information such as a name or email address that
Sincerely Me can directly associate with a specific person or entity without
additional information. When we combine non-personal information with personal
information, we treat all of the combined information as personal information.
You can visit the Site and download our future
App without submitting any personal information. However, to subscribe to our
services or use many features of our Site, you will be required to provide
personal information. For example:
To use some features of the Site, you must first
subscribe to the Free service. During registration, you are required to provide
certain personal information (such as name, email address, shipping address,
important dates and credit card number and expiration date) in accordance with
Our future App may require you to log in through
your Facebook account. If you link your Facebook account to your Sincerely Me
membership, this allows us to obtain information from those accounts (such as
your friends or contacts). The information we obtain from those services often
depends on your settings or their privacy policies, so be sure to check what
If you purchase a product or service from us, we request certain personal information from you on our order form. You must provide personal contact information (such as name, email address, and shipping address) and financial information (such as a credit card number and expiration date).
Feedback& Website Chat
Our online contact form also contains a
"message" field through which you may submit additional personal
information such as your name. We may combine personal information collected
through the Site with other information that we or third parties collect about
you in other contexts—such as our communications with you via email or phone,
or your customer service records. We will treat such combined information as
personal information and protect it in accordance with this Policy.
Surveys, Contests, and Promotions
From time to time, Sincerely Me may ask Site
users to participate in surveys, contests, or promotions. Such surveys,
contests, and promotions may be used to collect both personal and non-personal
information. Participation is completely voluntary, and you therefore have a
choice whether or not to disclose your information.
When you use the Site or App, we automatically
receive and record certain information from your computer (or other device) and
your browser. This may include such data as your IP address and domain name,
the pages you visit or the features you use on the Platforms, the date and time
of your visit, the files that you download, the URLs from the websites you
visit before and after navigating to the Platforms, your software and hardware
attributes (including device IDs), your general geographic location (e.g., your
city, state, or metropolitan region), and certain cookie information (see
below). To obtain such information, we may use web logs or applications that
recognize your computer or device and gather information about its online
or App. Cookies are small files that are stored on your computer or other
device by your web browser. A cookie allows the Platforms to recognize whether
you have visited before and may store user preferences and other information.
For example, cookies can be used to collect information about your use of the
Site during your current session and over time (including the pages you view
and the files you download), the operating system and browser type of your
computer or other device, your Internet service provider, your domain name and
IP address, your general geographic location, the website that you visited
before navigating to the Site, and the link you used to leave the Site. If you
are concerned about having cookies on your computer or device, you can set your
browser to refuse all cookies or to indicate when a cookie is being set,
allowing you to decide whether to accept it. You can also delete cookies from
your computer or device. However, if you choose to block or delete cookies,
certain features of the Site may not operate correctly.
We also may use an application known as a
"web beacon" (also known as a "clear gif" or "web
bug"). A web beacon is an electronic file that usually consists of a
single-pixel image. It can be embedded in a web page or in an email to transmit
information, which could include personal information. For example, it allows
an email sender to determine whether a user has opened a particular email.
Third-party online tracking and behavioral
We also may partner with certain third parties to
collect, analyze, and use some of the personal and non-personal information
described in this section. For example, we may allow third parties to set
cookies or use web beacons on the Site or in email communications from
Sincerely Me. This information may be used for a variety of purposes, including
online behavioral advertising, as discussed below (see the section entitled
"How we share personal and non-personal information with third
How We Use Your Information
Sincerely Me uses the information that we collect
for a variety of purposes. If we have personal information about you, we may
use it, for example: to respond to your questions or requests concerning the
Site or other services offered by Sincerely Me or our partners; to fulfill the
terms of any agreement you have with us; to fulfill your requests for our
services and orders for products or otherwise complete a transaction that you
initiate; to send you information about our services, the status of any orders,
and other topics that are likely to be of interest to you, including
newsletters, updates, or other communications; to authenticate billing and
identification information; to deliver confirmations, account information,
notifications, awards, service-related announcements, and similar operational
communications; to improve or personalize your user experience; to improve the
quality of our products and services; to comply with legal and/or regulatory
requirements; and to manage our business.
We use the non-personal information that we
collect for such purposes as: counting and recognizing users of the Site and
App; analyzing users’ demographics, interests, and behavior, including how they
use the Site or App and various features; improving the Site or App and
enhancing users’ experiences with the Site or App; researching and creating new
products and services or improving our existing products and services; enabling
additional website and application analytics and research concerning the
Platforms; and managing our business. Sincerely Me may link non-personal
information gathered using cookies and web beacons with personal information.
But in that event, we will treat the combined information as personal
We also may use the personal and non-personal
information that we collect to send you promotional communications, including
emails or postal mail about the products and services offered by Sincerely Me
or our partners. Although we hope you will find our promotional emails of
interest, you may opt out of receiving them by sending an email to email@example.com with "optout" in the subject line, or by clicking on the
"unsubscribe" link in any promotional email. Promotional emails will
also have instructions for opting out of that type of communication in the
We also provide you the opportunity to opt-out of
having your personal information used for certain purposes when we ask for this
information. For example, if you purchase a product/service but do not wish to
receive any additional marketing material from us, you may contact us at firstname.lastname@example.org to request to be removed from our email distribution list.
If you choose to use our referral service to tell a friend about our products
or services, we will ask you for your friend’s name, email address and
telephone number. We will automatically send your friend emails inviting him or
her to visit the Site. This personal information may be used to track the
success of our referral program. Your friend may contact us at email@example.com to request that we remove this information from our
How We Share Your Information with Third Parties
We share your personal information and
non-personal information with other parties for a variety of purposes, as
Analytics and online behavioral advertising
We partner with certain third parties to collect
the non-personal information discussed above and to engage in analysis,
auditing, research, and reporting. These third parties may use web logs or web
beacons, and they may set and access cookies on your computer or other device.
In particular, as of the effective date of this Policy, our Site and App use
such third-party services as Google Analytics and Facebook retargeting to help
collect and analyze certain information for the purposes discussed above.
The Site also enables third-party tracking
mechanisms to collect your non-personal information for use in online
behavioral advertising. For example, third parties may use the fact that you
visited the Site to target online ads for Sincerely Me services to you on
non-Sincerely Me websites or services. In addition, our third-party advertising
networks might use information about your use of the Site or App to help target
non-Sincerely Me advertisements based on your online behavior in general.
The use of online tracking mechanisms by third
parties is subject to those third parties’ own privacy policies, and not this
Policy. If you prefer to prevent third parties from setting and accessing
cookies on your computer, you may set your browser to block cookies.
Additionally, you may remove yourself from the targeted advertising of
companies within the Network Advertising Initiative by opting out here or of companies participating in
the Digital Advertising Alliance program by opting out here.
Although our Site currently does not respond to
"do not track" browser headers, you can limit tracking through these
third-party programs and by taking the other steps discussed above.
Third-party service providers and business
Sincerely Me also uses other third-party service
providers to help us manage and improve the Site or App and other Sincerely Me
services. These service providers may collect and/or use your personal or
non-personal information to assist us in achieving the purposes discussed above
in the section entitled "How We Use Your Information." For example,
we use third parties to help us target and implement our email communications
and direct mailings, to verify your identity and address for shipping purposes,
to ship our products, and to process your credit card information. We also use
third-party platforms to help us manage our relationships with the people and
companies that use our services.
We also may share your personal or non-personal
information with other third parties when necessary to fulfill your requests
for services; to complete a transaction that you initiate; to meet the terms of
any agreement that you have with us or our partners; or to manage our business.
Your direct sharing of information on the Site
Certain features of our Site make it possible for
you to share comments or feedback publicly with all other users of the Site.
Any information that you submit through such features will be available to the
public at large and potentially accessible through third-party search engines.
Such information can be read, collected, and/or used by others, and it could be
used to send you unsolicited messages if you disclose personal information.
Accordingly, please take care when using these features of the Site.
Your direct sharing of personal information
through third-party websites and services
The Site may enable you to share directly
personal information with websites or online services operated by third
parties. For example, the Site and App contain links to third-party websites
that incorporate comment and social media features. The Site or App may also
contain a Facebook "like" button, a Twitter "follow" button,
or similar features. If you choose to use these features, you may disclose your
personal information not just to those third-party websites and services, but
also to their users and the public more generally. Because these third-party
websites and services are not operated by Sincerely Me, we are not responsible
for the content or practices of those websites or services. The collection,
use, and disclosure of your personal and non-personal information will be
subject to the privacy policies of the third-party websites or services, and
not this Policy.
The Site and App integrate certain third-party
plug-ins (such as a Facebook "like" button). Even if you do not click
on these plug-ins, they may collect information about you, such as your IP
address and the pages that you view. They also may set and/or access a cookie.
We also may use or share your personal or
non-personal information with third parties when we believe, in our sole
discretion, that doing so is necessary:
Aggregated information. From time to time,
Sincerely Me may also share de-identified and aggregated information about Site
or App users, such as by publishing a report on trends in the usage of the Site
Sincerely Me uses commercially reasonable
physical, electronic, and procedural safeguards to protect your personal
information against loss or unauthorized access, use, modification, or
deletion. When you enter sensitive information (such as credit card number
and/or social security number) on our registration or order forms, we encrypt
that information using secure socket layer technology (SSL). However, no
security program is foolproof, and thus we cannot guarantee the absolute
security of your personal or other information.
Reviewing and updating your information
If you want to learn more about the personal
information that Sincerely Me has about you, or you would like to update or
change that information, or deactivate your account, please contact us by email
Information for Site and App users from outside
the United States
The personal and non-personal information that we
collect through or in connection with the Site or App is transferred to and
processed in the United States for the purposes described above. Sincerely Me
also may subcontract the processing of your data to, or otherwise share your
data with, affiliates or third parties in the United States or countries other
than your country of residence. The data-protection laws in these countries may
be different from, and less stringent than, those in your country of residence.
By using the Site or App or by providing any personal or non-personal
information to us, you expressly consent to such transfer and processing.
Our Site and App are not directed to children
under the age of 13, and Sincerely Me will never knowingly collect personal or
other information from anyone it knows is under the age of 13. Sincerely Me services are available only to, and
may only be used by, individuals who are 18 years and older who can form
legally binding contracts under applicable law.
We reserve the right to amend this policy at any
time. We will post all changes to this policy on this website, so you should
review the policy periodically. Any such amendments to this policy may apply to
information we collect in the future as well as any information we obtained
prior to such amendment. If we make a material change to this policy, we will
provide appropriate notice as required by law.
Questions or comments
If you have any questions or comments regarding
our Policy, please contact us at:
5579-B Chamblee Dunwoody Drive, Suite 204
Atlanta, Georgia 30338
Effective date: June 28, 2018.