Cannot connect to Solatech database server

Cannot connect to Solatech database server

Summary

The instance of SQL Server for Solatech was found on this computer however a connection to the server could not be made.

This problem can also occur if testing multiple connections to the company database fails.

More Information

This could happen if:

  • The user 'sa' on the server was deleted or renamed.
  • The password for the 'sa' user was removed or changed.

Use Microsoft SQL Server Management Studio Express to log into the server and fix the 'sa' user. Contact Solatech for information on how to repair the 'sa' user.

The Solatech instance of SQL Server (SOLATECHDB) should never be changed or used by any other application other than the Solatech Window Covering Software.

REFERENCES

For more information, refer to the following knowledge base articles:

  • SWCS 4.x can't access a SQL Server 2005 database

APPLIES TO

  • Solatech Window Covering Software 4.0
  • Solatech Window Covering Software 4.1
  • Solatech Window Covering Software 4.2

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