Problem: Exported customers continue to show up to be exported

Problem: Exported customers continue to show up to be exported

Problem

Customers that have already been exported continue to show up in the list of customers to be exported.

Cause

When changes to a customer are saved the customer has been exported flag can be cleared so that the customer and it's changes will be re-exported.

Solution

This behavior can be changed in Application Settings.

  • Click on the System button, then click Application Settings.

  • Select the Customers & Vendors page.

  • Check the value of the When a customer that has been exported... setting and change it as needed

  • Click OK to close Application Settings and save your changes.

More Information

If you are viewing customer details and don't make any changes - click Cancel; You should only click OK if you make changes to one or more of the fields. This will prevent accidental clearing of the exported flag.

APPLIES TO

  • SalesPRO Software

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