Turning off automatic restore points does not work

Turning off automatic restore points does not work

Symptoms

When you turn off automatic restore points and then try to upgrade a company file the system still attempts to create a restore point. If the restore point cannot be created the company upgrade does not complete.

Cause

This is caused by a bug in SWCS Company Restore Points module in that it stores the user setting information in the wrong place.

Workaround

The workaround for this is to manually create the setting that enables/disables the automatic restore points.

To disable the automatic restore points

WARNING: Using Registry Editor incorrectly can cause serious, system-wide problems that may require you to reinstall Windows to correct them. Solatech cannot guarantee that any problems resulting from the use of Registry Editor can be solved. Use this tool at your own risk

  1. Click Start, Run and type "regedit.exe" (without the quotes) and click OK.
  2. Navigate to the following key: HKEY_CURRENT_USER\Software\Solatech\Window Covering Software\4.0. Make sure to select the key "4.0"
  3. Look for a named value called "AutomaticRestorePoints". If you see it then skip to step 6 otherwise continue.
  4. From the Edit menu click New, DWORD Value.
  5. Type the name "AutomaticRestorePoints" and press Enter.
  6. Double-click on the name "AutomaticRestorePoints"
  7. Change the value data to 0 and click OK.
  8. Close Registry Editor.

To enable the automatic restore points

WARNING: Using Registry Editor incorrectly can cause serious, system-wide problems that may require you to reinstall Windows to correct them. Solatech cannot guarantee that any problems resulting from the use of Registry Editor can be solved. Use this tool at your own risk.

  1. Click Start, Run and type "regedit.exe" (without the quotes) and click OK.
  2. Navigate to the following key: HKEY_CURRENT_USER\Software\Solatech\Window Covering Software\4.0. Make sure to select the key "4.0"
  3. Look for a named value called "AutomaticRestorePoints". If you see it then skip to step 6 otherwise continue.
  4. From the Edit menu click New, DWORD Value.
  5. Type the name "AutomaticRestorePoints" and press Enter.
  6. Double-click on the name "AutomaticRestorePoints"
  7. Change the value data to 1 and click OK.
  8. Close Registry Editor.

Status

Solatech has confirmed this to be a problem with the software listed at the end of this article. As more information becomes available this article will be updated.

More Information

Company Restore Points are backups of your company database. They are feature of the Solatech Window Covering Software and are normally created automatically whenever the company is upgraded. They can also be created manually within SWCS.

Solatech does not recommend disabling or preventing automatic company restore points from being created. If you must disable the automatic company restore points we recommend that you perform a backup of your company database before upgrading.

Applies To:

  • Solatech Window Covering Software 4.2

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