Unable to run more than one instance of Product Designer
When you attempt to run more than one instance of one of the applications listed at the bottom of this article, the first instance runs but the second does not. No error message is displayed.
The most likely cause is that your software license is setup for one user. Each instance of an application counts as a user. When you attempt to run a second instance, the software is unable to find a free user "slot" so it closes.
Contact Solatech to purchase additional licenses.
This behavior is by design.
- Product Designer 4.2
- Solatech Report Writer 1.1
- Solatech Window Covering Software 4.2
Unable to Open Products in Product Designer
Symptoms On trying to open a product using Product Designer, the system reports the file needs to be upgraded. Clicking OK to allow the upgrade, the system returns the following message: Unable to open the file '...'. Check to make sure that the file ...
Error 'Unable to activate the license'
Symptoms When you attempt to activate a license you receive one or more of the following error messages: Unable to activate the license. (505) This license could not be activated. (2006) Cause This is caused when the License Manager is able to write ...
Unable to send or recieve files with various Solatech utilities
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How to use the Product Designer Inventory Assistant
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Product designer runs but will not restore to a usable window; it stays on the taskbar
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