Printing (4.2)
How to change the color for Signatures in Adobe Reader DC
Summary This article will describe how to change the ink color from the default of red in Adobe Reader DC when capturing customer signatures on Solatech orders. Note: Adobe Reader DC replaced Journal Notewriter and requires Solatech Hotfix 333587 ...
When trying to print process reports, the screen flashes and nothing prints
Symptoms When you select one or more process reports to print and then click the Preview or Print button, the screen flashes and returns to the print selection dialog box; nothing prints/previews. Cause This can be caused if the printer that is ...
The (Default) printer configuration is no longer used
Summary Starting with version 4.2 of the Solatech Window Covering Software, the default printer configuration is no longer used. This article explains how and why and what this does to the configuration of the software. More Information The default ...
How to determine the margins of your printer
Summary This article explains how to determine the margins for a Windows printer. More Information In order to correctly setup reports and labels (mainly labels) in SWCS it's important to know what the margins are. Without correct margins the ...
How to setup SWCS to print dot-matrix production labels
Summary This article will explain how to setup the Solatech Window Covering Software to print production labels on a dot-matrix printer. More Information In order to use a dot-matrix label printer with the Solatech Window Covering Software (SWCS) you ...
Production labels 'creep' when printing from print preview
Symptoms When production labels are printed from within the Print Preview dialog, the labels 'creep' up or down. By 'creep' we mean that each label starts printing a little bit up or down relative to the previous or next labels, instead of in a fixed ...
Some text is not printed on Process Reports (Invoices, Quotes, etc) using Printer Oki (Okidata) ML 420
Summary The printer Okidata ML 420 does not print characters correctly, by making the space between characters too wide or too narrow. This affects reports that use columns such as Invoices and Quotes. This behavior is present when a process report ...
Standard printer configurtations cannot be modified.
Summary This article explains why the standard printer configurations supplied with SWCS cannot be modified. More Information Starting with version 4.2, the files installed by the software cannot be modified. This is due to security reasons and for ...
How to configure production labels for a label printer
Summary This article explains how to configure the Solatech Window Covering Software to use production labels on a label printer. More Information In order to use a label printer with the Solatech Window Covering Software (SWCS) you will need to ...
Creating mailing labels for your SWCS customers
Summary Using the SWCS 4.2 Export Utility and Microsoft Word, create mailing labels for the customers in your Solatech Window Covering Software. More Information Microsoft Word has powerful mail merge capabilities that can be used to easily create ...
Alternative to Windows Journal for Windows 8 Users
Summary This article explains how to use the built in Windows 8 app called Reader. Reader will enable SWCS users to capture customer signatures and save them in a PDF format. More Information As a result of various Microsoft Windows updates, Windows ...
Print preview won't display anything
Problem When I try to preview a quote or an order it just hangs up at generating preview. I'm able to view PDF's from other applications and the Print Preview from the Solatech Window Covering Software works on other computers - even other computers ...
Alternative to Windows Journal for Windows 8 Users
This article explains how to use the built in Windows 8 app called Reader. Reader will enable SWCS users to capture customer signatures and save them in a PDF format. Step-by-step guide As a result of various Microsoft Windows updates, Windows ...