Why do you need my Social Security Number?

Why do you need my Social Security Number?

Your Social Security number (SSN) is a unique way to identify you. Please rest assured that we only use it for the purpose of verifying your identity in an effort to mitigate fraud and to assist our prediction of creditworthiness. We take the safety of your personal information seriously and we are committed to protecting it.

If you have any questions or concerns, please reach out to our support team for further assistance.
    • Related Articles

    • What if my bank is not listed on the app?

      We are always working to add more banks as we grow. If your bank is not listed we may not support them at this time. Check back again soon!  Unfortunately, SoLo is not supported by Chime or Simple Bank. To use SoLo, you will need to use an account ...
    • Can I use a different form of ID aside from my Driver License?

      At this time, we only can accept state-issued IDs. We currently do not accept passports or temporary ID's. If you have any questions or concerns, please reach out to our support team for further assistance.
    • Why do I have to wait 48 hours for verification?

      During sign up, we send your information over to our partner SynapseFi, to complete your verification before you can transact on SoLo. Oftentimes, this process is completed before 48 hours. We apologize if this causes any inconvenience. If you have ...
    • Can I delete my information?

      SoLo retains past user data in order to prevent fraud attempts on the SoLo platform to increase the strength of the protection that we provide for our users. SoLo does NOT store or sell sensitive information such as your bank login or social security ...
    • Why do I need to connect my bank?

      To lend or borrow using SoLo we require your bank as well as debit card information. We use the bank account information for balance checks, account history, and age. We may use this information to contribute to our SoLo Scoring. The debit card is ...