This fix is for Philips SpeechExec Pro Dictate software, error message 'Philips SpeechExec Pro Dictate/Pro Transcribe cannot be started because licensing information could not be retrieved'

The Windows Service "Flexnet Licensing Service' is either uninstalled or has been disabled.

This is generally caused by a Windows update or antivirus update where the service seems suspicious.

 

You can check the service under task manager/ services,

 

If the service is installed...it should look like the picture below

 

locate “Flexnet Licensing Service” , right click , and select open service

 

 If it set to 'Disabled'...change to 'Manual' and try launching SpeechExec again.

 

If the service is missing...run a repair on the SpeechExec software.