Steelo Sports Help
            Knowledge Base Steelo Sports Help General

            ORDER INFORMATION & CONCERNS

            I NEED TO CHANGE SOMETHING ON MY ORDER. HOW CAN I DO THAT?

            If you need to change or cancel your order, please CONTACT US immediately. Once our warehouse has processed your order, we will be unable to make any changes.


            MY ORDER STATUS SAYS "UNFULFILLED". WHAT DOES THAT MEAN?

            "Unfulfilled" just means that we successfully received your order! Once your order is shipped, you'll receive a tracking number and your order status will change to "Fulfilled."


            WHY WAS MY ORDER CANCELED?

            If your order was unexpectedly cancelled, chances are that our fraud filter marked your order as fraudulent. If you are certain that that is not true, please order again with a Paypal account. If you do not have Paypal, you can easily sign up at www.Paypal.com
            Updated: 09 Mar 2018 10:52 AM
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