Email notifications from Synergy will be sent to the email address associated with your Verified by Synergy Gateway profile.

You will receive an email notification to for each of the following:

• Booking an appointment

• Cancellation of an appointment

• Late Cancellation of an appointment

• Rescheduling an appointment

• Late Rescheduling of an appointment

• Status update for Electronic Requirements Verification (By two business days after your ERV appointment)

Please note, it is possible that our emails might be filtered by your email provider and thus sent to your junk/spam folder.  It would be prudent to check these folders as well.