Invalid Username and/or password

Invalid Username and/or password

When I try to log into Verified I get an invalid username / password message.  What can I do?


  • Do not copy and paste your username and/or password.  Always manually type in the requested information.

  • Check with your school to ensure that they have forwarded Synergy Gateway your information to create your profile.

  • Make sure that the username / email you are entering is the email address associated with your Verified account.

  • Make sure to enter your password correctly as it is case sensitive.

  • If none of the above applies, utilize the Forgot Password feature in the “Verified” login page to reset your password.  Only use the email address associated with your Verified account




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