What are the Driving Factors for Enterprises to Deploy Single Sign-on Solutions?
Single sign-on (SSO) is an authentication service where one set of login credentials is used to gain access to multiple independent but related applications. Using single sign-on for enterprises has many benefits.
No need to remember multiple passwords
Since one set of login credentials is all that is required, the users don’t have to memorize or write down several passwords. By focusing on one password alone, the users can make them stronger. The practice of having weak and duplicate passwords won’t be present.
Enhanced security with SSO and MFA
SSO may pose as a step down in security as it has a single point of failure. However, with multi-factor authentication (MFA), its security can be enhanced. Zoho’s OneAuth is an example of an SSO implementation with MFA. The service also has several features like restricting suspicious sign-in for improved security.
Faster and better user experience
It is easier to log in through a single portal to access multiple applications. It improves the user experience and reduces the time taken for authentication. The users don’t have to waste time in identifying which password they used for the application they want to access. The entire experience is hassle free.
Reduction in help desk costs
A Gartner study states that 20% to 50% of all help desk calls are related to password resets. Password reset requests are a costly affair. With SSO, this statistic will significantly reduce. The users will have only one password to remember, and hence there will be fewer chances to forget their passwords.
Single sign-on is thus an easy-to-use and secure solution for enterprises which tackle annoying account authentication-related problems. It saves time and money and makes the workflow of users easier in enterprises.
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