How to: Create a Text Message
How to create or edit an existing text message:
- Create a message or locate the message you want to edit.
- For more information on how to create a message visit: Messages Page
- Within the Contents section of a Message, select the Start or Edit option under Text.
- In the Main Text message Script box, enter the message text.
Note: A single text message is 159 characters long, if your text message goes over 159 characters it will be split into multiple messages. We offer a counter which let's you know how many characters you have left and how many messages it will take to send.
Example:.
- Select applicable Merge Tags to add to the message. Merge Tags can be used to add dynamic information such as the participants name or appointment date and time.
Example of a Merge Tag:
For this user it would appear to look like: - OPTIONAL: Add a Web Survey. Visit How to: Create a Web Survey to learn how to Send a Web Survey.
- OPTIONAL: Add a Media Link. Visit: How To: Add and Send Media Files to learn how to send Media files.
- OPTIONAL: You can add Auto Responses. Visit: How to: Add Auto-Response For Text Messages to learn how utilize Auto Replies.
Note: For a preview of the message you can press the Send Test Message to send yourself a test version of this text, enter your phone number and press send.
- Once you have finished your edits, select Next to save the changes. Once you are finished all the different message types select Save & Exit
.
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