Can a Chatbot be Paused or Cancelled whilst it is active?
Yes, the Chatbot may be paused by either the sender or the recipient, and can be resumed by either party regardless of who paused it. However it can only be stopped (cancelled) by the sender.
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What is the Default Chatbot?
This is an automated Chatbot which is played when a caller presses 1 and enters the chat. It simply asks what the caller needs assistance with.
Directly Link to a Chatbot
All Chatbots can be accessed by a text link. To get a link: Tap in the Tendant Marketing Module Tap the required Chatbot to expand Tap The Chatbot URL will be copied to the device's clipboard Links can be added to Social Media or used in Email ...
View the Questions in a Chatbot
Tap in the Tendant Marketing Module Tap a Chatbot to select it This will expand the Chatbot to allow you to see the questions.
How Do I Launch a Chatbot?
Tap in the Marketing Module of the Tendant App Tap a Chatbot from the list to select and view Tap to confirm selection You may then select or create a list to send the Chatbot to
Progress Indicators in Chatbots
Whilst a Chatbot is active there will be a progress indicator in the top right corner; If the circle is green, this means the Chatbot is running If the circle is red, this means an incorrect answer has been entered (e.g. an email address in the ...