Can I View the Results of a Chatbot Directly from the Chat?
Yes, this can be done by tapping 'Reports' at the top of the screen and selecting the required result.
Results are filtered by Chatbot to assist searching.
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Where Can I View the Results from Chatbots?
The results from Chatbots can be viewed in 3 locations: - During a Conversation - From the Chatbot Results page - On each Contact Details page Viewing Reports During in a Conversation From within a conversationyou can tap in the chat header to view ...
Directly Link to a Chatbot
All Chatbots can be accessed by a text link. To get a link: Tap in the Tendant Marketing Module Tap the required Chatbot to expand Tap The Chatbot URL will be copied to the device's clipboard Links can be added to Social Media or used in Email ...
View the Questions in a Chatbot
Tap in the Tendant Marketing Module Tap a Chatbot to select it This will expand the Chatbot to allow you to see the questions.
Can I Send a Chatbot to Everyone in a Group Chat?
Yes, this is possible. However please note the Chatbot will be launched with each user in a separate 1 to 1 Chat.
What is the Default Chatbot?
This is an automated Chatbot which is played when a caller presses 1 and enters the chat. It simply asks what the caller needs assistance with.