Enable/Disable Push Notifications
Android
Settings > Enable/Disable Notifications > Go to Settings > App notifications
iOS
Settings > Enable/Disable Notifications > Tap Enable Disable
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Disable Notifications
Android: Tap to open settings on the Tendant Home Screen Tap System Configuration Tap 'Notifications' Tap This will open the App Settings page in Android Tap to change the settings for the Tendant App iOS Tap to open settings on the Tendant ...
I am not getting Notifications of new Chats?
There are several reasons this could be happening, below are the most common. - Check the network connection of your device. - Check the device is not in sleep mode or Do Not Disturb (Android). - Confirm your sound or vibrate is turned on for push ...
I'm Not Getting Notifications
Make sure your device volume is not muted. Make sure sound for notifications is not muted. Make sure notifications are not disabled. Make sure you have the latest version of the Tendant App and your device's operating system installed.
I've Reinstalled the Tendant App on My Phone, Do I Need to Enable Permissions?
On some versions of the Android operating system you may be required to allow permissions if the app has been uninstalled and reinstalled. You will receive a prompt to allow access as you use each feature.
Staying Logged Into the Tendant App
Tendant is always logged on if 'Remember Me' is checked on the Login screen. Even when logged out notifications will still be pushed to the device.