In this section you will find 2 options for forwarding Chatbot Responses and an option to forward Voicemail Messages (to up to 5 emails or numbers). They are as follows
Forwarding Chatbot Responses to Email
Tap to open settings
Select 'Forward Chat Results'
Tap to check the box
Enter the email address you wish Chatbot Responses to be sent to
Tap
Forwarding Chatbot Responses to SMS
Tap to open settings
Select 'Forward Chat Results'
Tap to check the box
Enter the Phone Number you wish Chatbot Responses to be sent to
Tap
Copy Voicemail Messages
Tap to open settings
Select 'Forward Chat Results' Tap 'Copy Voicemail Messages to'
You can select up to 5 contacts
Once contacts have been selected you may use the slider to select if they receive copies via Email, SMS or both.
You may also remove selected contacts by tapping the red cross