Tendant

            Terminology

            1 on 1 Chat

            This is a chat between 2 users (ie not group chat)

            Broadcast

            A direct message sent to person(s) in a list.


            Chat Group

            List of people

            Chat Header

            The Header at the top of the chat screen

            Contacts

            Contacts on the device/phone

            Conversations

            Section displaying chats and group chats


            Chatbots

            Automated questionnaires which can be launched in 1 to 1 chats, group chats or from the Tendant Digital Business Card.


            Chatbot Results

            In this section you can filter/view all answers from Chatbots (can also be viewed per chat/contact)


            Group Admin

            The User who created the chat group and initiated the group chat

            Group Chat

            Actual chat related to list of people

            Home

            The main screen in the App

            Leads

            Contacts obtained through the Tendant app (Digital Business Card initiated chats)

            Lists

            List of people (typically) to send broadcasts to

            People

            The section in the app displaying contacts


            Digital Business Card (Formerly Public Profile)

            This is the page where your users can find more information and initiate a chat with you via Tendant 


            Tendant

            The Company

            Tendant App

            The App

            Settings

            In this section you can change settings for various options


            Voicemails

            This is the section displaying voice and transcribed voicemails

            Updated: 23 Apr 2019 12:36 AM
            Helpful?  
            Help us to make this article better
            0 0