1 on 1 Chat
This is a chat between 2 users (ie not group chat)
Broadcast
A direct message sent to person(s) in a list.
Chat Group
List of people
The Header at the top of the chat screen
Contacts on the device/phone
Conversations
Section displaying chats and group chats
Chatbots
Automated questionnaires which can be launched in 1 to 1 chats, group chats or from the Tendant Digital Business Card.
Chatbot Results
In this section you can filter/view all answers from Chatbots (can also be viewed per chat/contact)
Group Admin
The User who created the chat group and initiated the group chat
Group Chat
Actual chat related to list of people
Home
The main screen in the App
Leads
Contacts obtained through the Tendant app (Digital Business Card initiated chats)
Lists
List of people (typically) to send broadcasts to
People
The section in the app displaying contacts
This is the page where your users can find more information and initiate a chat with you via Tendant
Tendant
The Company
Tendant App
The App
Settings
In this section you can change settings for various options
Voicemails
This is the section displaying voice and transcribed voicemails