Viewing Voicemail Transcriptions
You may view received Voicemails by tapping either 'Conversations' or 'Call History' from the Tendant home screen
Voicemails are displayed in the conversation timeline allowing you to easily keep track of the conversation flow.
From the Call History section of the Voice Module in the Tendant app you may also tap the 4 vertical lines to view each Vmail Transcription.
You can also listen to the Voicemail by either tapping the play icon in the conversation or by tapping the Voicemail icon from the Voicemail section.
Related Articles
Voicemail Greeting
You can record a custom greeting or revert back to the default greeting at any time by tapping Voice on the Tendant home screen, tapping and then selecting 'Voice Greeting' To record a custom greeting tap 'Create New Custom Greeting', enter a name ...
Someone just called me and left a voicemail and it says Unnamed Caller for their name. How do I change it?
When you receive a new Voicemail from someone who is not an existing contact, you can add their details to your device either by: Tapping on the Tendant home screen and then selecting the conversation displayed as 'Unnamed Caller' where you can tap ...
Viewing Received Photos and Videos
There are 2 ways to view Media in the Tendant app From the conversation screen - Tap in the bottom left and select 'Tendant Media & Files' - Select the appropriate file - Tap 'Preview' at the top of the screen. From the Contact Screen - Tap 'Media & ...
Where Can I View the Results from Chatbots?
The results from Chatbots can be viewed in 3 locations: - During a Conversation - From the Chatbot Results page - On each Contact Details page Viewing Reports During in a Conversation From within a conversationyou can tap in the chat header to view ...
Forwarding Options
In this section you will find 2 options for forwarding Chatbot Responses and an option to forward Voicemail Messages (to up to 5 emails or numbers). They are as follows Forwarding Chatbot Responses to Email Tap to open settings Select 'Forward Chat ...