What is the Default Chatbot?

What is the Default Chatbot?

This is an automated Chatbot which is played when a caller presses 1 and enters the chat. It simply asks what the caller needs assistance with.

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    • Directly Link to a Chatbot

      All Chatbots can be accessed by a text link. To get a link: Tap  in the Tendant Marketing Module Tap the required Chatbot to expand Tap The Chatbot URL will be copied to the device's clipboard Links can be added to Social Media or used in Email ...
    • View the Questions in a Chatbot

      Tap  in the Tendant Marketing Module Tap a Chatbot to select it This will expand the Chatbot to allow you to see the questions.
    • How Do I Launch a Chatbot?

      Tap  in the Marketing Module of the Tendant App Tap a Chatbot from the list to select and view Tap  to confirm selection You may then select or create a list to send the Chatbot to
    • Can I Send a Chatbot to Someone I am Chatting to?

      Yes, you can easily do this: Tap  in the bottom left of a conversation and select 'Start Chatbots' Tap a Chatbot to select it Tap  to confirm selection The Chatbot will launch and you will be returned to the conversation
    • Can I View the Results of a Chatbot Directly from the Chat?

      Yes, this can be done by tapping 'Reports' at the top of the screen and selecting the required result.  Results are filtered by Chatbot to assist searching.