Where Can I View the Results from Chatbots?
The results from Chatbots can be viewed in 3 locations:
- During a Conversation
- From the Chatbot Results page
- On each Contact Details page
- During a Conversation
- From the Chatbot Results page
- On each Contact Details page
Viewing Reports During in a Conversation
From within a conversationyou can tap
Viewing Results in the Chatbot Results Section
From the Home Page tap 'Reporting' and then tap
Viewing Results From Contact Details Page
You can view previous results for each individual contact by tapping
The results are shown ordered by Chatbot in all 3 locations for convenience.
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Can I View the Results of a Chatbot Directly from the Chat?
Yes, this can be done by tapping 'Reports' at the top of the screen and selecting the required result. Results are filtered by Chatbot to assist searching.Progress Indicators in Chatbots
Whilst a Chatbot is active there will be a progress indicator in the top right corner; If the circle is green, this means the Chatbot is running If the circle is red, this means an incorrect answer has been entered (e.g. an email address in the ...Terminology
1 on 1 Chat This is a chat between 2 users (ie not group chat) Broadcast A direct message sent to person(s) in a list. View our Broadcasts and Lists FAQ Chat Group List of people Chat Header The Header at the top of the chat screen Contacts Contacts ...How Do I View my Archived Broadcasts?
If you cannot see your Archived Broadcasts please ensure Archived Broadcasts are showing: - Tap 'Marketing' on the Tendant Home Screen - Tap 'Broadcast' - Tap to toggle between 'Show Archived' on or offCan I Create My Own Chatbots?
This is currently not possible, but will be a feature to in future versions.