Tendant

            Where Can I View the Results from Chatbots?

            The results from Chatbots can be viewed in 3 locations:
            - During a Conversation
            - From the Chatbot Results page
            - On each Contact Details page


            Viewing Reports During in a Conversation
            From within a conversationyou can tap  in the chat header to view all available Chatbot Results from that contact.


            Viewing Results in the Chatbot Results Section
            From the Home Page tap 'Reporting' and then tap  to view a list of all Chatbot Results.


            Viewing Results From Contact Details Page
            You can view previous results for each individual contact by tapping  (Responses) on the Contact Detail Page.

            The results are shown ordered by Chatbot in all 3 locations for convenience.


            Updated: 19 Nov 2018 01:15 AM
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