Can you help me with my interview prep?
I’ve booked a session, but I haven’t heard from my coach. What should I do?
If you don't hear from your coach within 24 hours, please first check your spam or promotions folder! The first email from your coach will be sent to you from firstname.lastname@example.org (so you you can search for that email in your inbox to find it, ...
What is The Muse?
The Muse is the only online career resource that offers a behind-the-scenes look at job opportunities with hundreds of companies, original career advice from prominent experts, and access to the best coaches to get personalized and private career ...
What happens if I do not enjoy the service? Can I get a refund?
That's a great question. We understand that this is a huge investment. We trust that our coaches will help you achieve your career goals. However, if you do not have a great experience, we will work with you to make it right. Please email us at ...
Which coach/service do I need?
This depends on your needs. We get that your situation is unique, and it can be confusing trying to figure out what’s going to help you the most. You can learn about all of our services here to see which one most closely matches your needs. And ...
How long does it take to start working with the coach?
After you book a coach, they will confirm and set up a call time within 24 hours via email. Most coaches reply within just a few hours. If you don't hear from them within 24 hours, please first check your spam or promotions folder! That first email ...