Recording witn Song Surgeon on Windows 10 machines

Recording witn Song Surgeon on Windows 10 machines

If you are encountering problems with the recording module on your Windows machine, here are a few tips that may be helpful.

1. If you are trying to record system audio, make sure to select the correct output device which is for system audio.  Sometimes the output device name may not
be obvious. I'd suggest you try them one at a time until you find the one that works.

2. If you are running an antivirus program temporarily turn it OFF while you test this. It could be causing a problem.

3. The newer version of Win 10 require software to be given permission to access the microphone.  Check and make sure this is not the issue.  Here is a link

If you try this and and still have a problem, please complete an incident support ticket here on the Help Desk.

    • Related Articles

    • Song Surgeon 5 for Mac Crashes with Apogee Duet

      The older firmware version for Apogee Duet has always worked fine with SS5. However, it has been reported that the newer version (2) crashes it.  The problems seems to be solved as long as the Duet app is closed.
    • Is Song Surgeon Compatible with Windows 7

      Song Surgeon 3 is compatible with Windows 7.
    • Recording - Troubleshooting Issues

      Not all computers record system audio in the same manner. There are numerous sound cards with a range of capabilities and limitations as well as a large difference between the way Windows XP, Vista, 7, and 8 handles system sound. If you are having ...
    • Problem using Song Surgeon 5 recording in Catalina

      The issue of not being able to use SS recorder is caused by additional security precautions built into Catalina.  We have built this little tool that will allow you to use recording in SS.  Here is what you need to do. Download this Song Surgeon ...
    • System Recording Setup for XP SP3

      As we have noted in other Knowledge base articles, the set up for recording system audio is different for every machine, and on older XP machines, the configuration is more complex that on newer OS's like Windows 7.  Here is a step by step setup from ...