Song Surgeon 5 closes when opening a file or when starting to play a fiile : BitdefenderFo
If Song Surgeon is crashing or closing unexpectedly and you have Bitdefender, please try the following
as a potential solution.
1. Opened BitDefender.
2. In Ransomware module, click the link that says, Exception
3. After opening Exceptions Window, I the click the link that says" Add a new application to the list.
I think browse to the location of SS on the machine which is here: C:Program Files (x86)Song Surgeon 5
I select the Song Surgeon application. I also added a couple of child processes used by SS by like FFmpeg
and keyfinder but I don't think that is necessary.
4. After that close SS and then opened again and played a file and see it plays
without crashing.
If you still have a problem after trying the above, please complete a support ticket.
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