Song Surgeon Hangs on Opening
There are a couple of things that could cause Song Surgeon not to open when you click the icon to start it.
Reason 1. On reason for Song Surgeon not to open is because of WinpCap. This utility is used by Song Surgeon, and youare prompted to install this during the Song Surgeon installation process.Â If you do not install it, the program will hang or not open.More recently we attempted to address this problem by adding another file to the Song Surgeon program files folder on installation.This file is called wpcap.dll.Â You can whether WinpCap is installed by going to:
Look for WinPcCap in your program list.Â If it is NOT there you should download it and install it using the link below.
After installing WinPcap, open Song Surgeon again and see if it works correctly.
If you try both of the above solutions and you continueÂ to have the problem, please submit a HELP DESK ticket.
Song Surgeon 5 for Mac Crashes with Apogee Duet
The older firmware version for Apogee Duet has always worked fine with SS5. However, it has been reported that the newer version (2) crashes it. The problems seems to be solved as long as the Duet app is closed.
Song Surgeon Won't Open
If Song Surgeon doesn't open when you click the icon, it could be due to the absence of a utility called WinpCap which SS uses, and which is supposed to be installed at the same time Song Surgeon is installed. Please download and install this ...
Song Surgeon for Mac Hangs after Updating to Big Sur
Most machine that are upgraded to Big Sur are running Song Surgeon correctly. However we have seen issues an a small percentage of machine where the app seems to hang. Here is what you need to do. Please go to your Applications folder. Find the Song ...
Song Surgeon 5 closes when opening a file or when starting to play a fiile : BitdefenderFo
If Song Surgeon is crashing or closing unexpectedly and you have Bitdefender, please try the following as a potential solution. 1. Opened BitDefender. 2. In Ransomware module, click the link that says, Exception 3. After opening Exceptions Window, I ...
Opening Song Surgeon project file (.ssp) on new Mac machine (07/09/16)
Project files contain all of the settings required to re-open a project at a later date in time. Things like loops, markers, key and tempo setting are contained within it. Included also is the path to the audio but not the audio itself. When you ...