Popular Articles
OBS Training/System Demo
Our Client Care team offers live system training via webinar for group admins. If you're a group admin and you're interested in this option please reach out to our Client Care team at the appropriate email below with three times that work best for ...
OBS Reports Page
Employee Participation Report This report will generate a current census. The filters are customizable. The 3 required fields are highlighted in yellow. From the Reports tab, click on Employee Participation Summary Enter the required field, ...
Enrolling Members with No SSN
If the group is headquartered domestically Aetna requires all members over the age of 18 to have a SSN on file. It is recommended that enrollees under the age of 18 have a SSN on file in order to avoid issues related to claims. Enrollees over the age ...
Adding a New Group Administrator
What is a PEO?
“PEO” stands for Professional Employer Organization. PEOs work with small- to medium-sized companies to provide comprehensive ...