Getting Access to the TBS Online Billing System

Getting Access to the TBS Online Billing System

In order to have access to the TBS Online Billing System(OBS) you need to be a group administrator. Being a group administrator means that you will have access to PHI and PII, as well as the ability to change member eligibility information.

In order to become a group administrator, a current group administrator or the group's broker needs to submit the request. Requests can be submitted to:

The request should include:

  • Name
  • Title
  • Phone Number
  • Email Address
  • Whether or not the new admin should have access to OBS

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