Open Captioned Prints stack captions on screen

Open Captioned Prints stack captions on screen

This is a known bug in software version 9.00-build 485 that appears on some, but not all servers. When running an option captioned movie the captions start to stack and pile up as opposed to clearing as new ones come in. GDC is aware of this issue and has issued a newer version of the software, 9.00-491 that addresses this issue.
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