ARTICLE: Configuring Leave Alerts
Step 1. Create Alert profiles in System Configuration > Alert Profiles
You can have as many alert profiles as you wish so you may, for example, have multiple profiles for different types of leaves.
This sample profile shows an alert profile that will alert the student at 15 minutes "after" the scheduled arrival time (15) if the student has not yet signed back into an On Campus location
Step 2. Apply the Alert Profile to a leave type in System Configuration > Leave Types
Open the Leave Type you would like to apply the alert profile to and click the Alerts tab. Select the Alert Profile in either the Departure or Arrival dropdown. In the previous example, we wanted to apply the alert 15 minutes after the scheduled arrival time so the Alert Profile must be selected in the Arrival dropdown.
Don't forget to save the leave type before leaving the page!
ARTICLE: Configuring Medication Alerts
Step 1. Create Alert profiles in System Configuration > Alerts You can have as many alert profiles as you wish so you may, for example, have multiple profiles for different types of medication depending on the significance of any particular ...
ARTICLE: IP address Alerts for Suspicious Leave Approvals in REACH
During the approval procedure for leave requests one of the many things that REACH monitors and records in your audit log. One of the important items that we monitor and record is the IP address of all participants. The IP address is the digital ...
ARTICLE: Leave Types Configuration
Go To: System Configuration > Leave Types The Leave Type configuration is one of the most important structural settings in Reach. Here, Leave Types are created, cloned and all settings are managed. Also, you can control whether you wish to make ...
ARTICLE: Check Email Logs in REACH
REACH tracks the status of every email sent by your school's portal. Emails are tracked for the following results: Successful delivery to the recipient's email server Opening of the email Clicking in the email (for leave authorization requests) ...
ARTICLE: Failed Emails - Timeout failure
We track the status of every email sent by your school's REACH portal. Emails are tracked for successful delivery, opening, clicks and delivery failure. You can view these details in the Email Log ( Dashboards > Email Log ) Some emails will have ...