ARTICLE: Create a New User Manually
Creating a New User Account
- Go to People Management
- Click New Contact
- Click the Personal tab and fill in the appropriate fields
Mandatory fields are First Name, Last Name, Email, Mobile
- Click the Security tab and fill in the appropriate fields
Mandatory Fields are Role and Username.
If your data is managed by a sync with your school's student information system and you are temporarily adding a student who is not listed as a student in your database, you will need to mark that student and their parent contacts as NOT managed by sync. See ARTICLE: Temporary Student Not Managed by Sync
If your school is using LDAP or is syncing through an SIS, your password field can remain blank. If you want to generate a password and send an email, click the Send Welcome Email
button and select the Generate New Password
option. If you want the user to set their own password, click the Send Welcome Wizard Link
- If the user is a staff member, click the Groups Managed tab and select all of the Dorms/Grades that this user will be involved with. Both Dorms and Grades need to be selected.
ARTICLE: Welcome Wizard for Password Reset and Password Creation
The Welcome Wizard is a link that you can send to a REACH user that allows them to set initially or to reset their password in REACH. The link provides a step through guide for the user to set their password for REACH Access. 1. Send the Wizard ...
ARTICLE: How to Add a New Student to Reach
Find it: People Management >> View Contacts >> Add New Contact You can add a new students to Reach at any time by going to the People Management menu. Step-by-step guide For adding new Students there are 4 compulsory sections that you need to add ...
ARTICLE: People Management - Groups
Managing Groups People Management > View Contacts Assigning users to groups is simply a matter of ticking the check box for the appropriate groups that you want them to be a member of and saving changes to their profile. System Configurations > ...
ARTICLE: How to Add a New Staff or Faculty Member
You can add new Staff or Faculty contacts by going to the People Management menu. Step-by-step guide Go to People Management >> View Contacts >> Add New Contact For adding new Staff or Faculty there are 2 compulsory sections that you need to add data ...
ARTICLE: Sending a Bulk Welcome Email
You are able to send a welcome email to a large number of new users with information on how to access their Reach account. In order to reduce the likelihood of our emails getting caught in spam filters, you will be required to contact Reach to obtain ...