ARTICLE: How to Submit a REACH Surveys Response

ARTICLE: How to Submit a REACH Surveys Response

REACH Surveys allow schools to send out questionnaires to students, parents, and staff and allow them to self-identify symptoms of COVID-19. By asking people in your school community to self-identify, you are potentially reducing the spread of the virus through the school community and keeping everyone safe and healthy.

 

Web Portal

  1. Log into your school’s REACH portal with your username and password.  Use the Main Menu on the left side of your screen to access REACH: Surveys > My Basic Surveys
  2. The number indicates how many new surveys you have to complete for that day.  Select My Basic Surveys

  1. Click on your available Survey to complete and submit.
Surveys become available for response at midnight local time.



  1. Select your responses to the questions from the dropdown fields.  Click Submit Answers upon completion.




Mobile App

  1. Download the REACH Mobile App
  2. Search for your school’s name to access your school’s REACH portal and log in with your username and password.






  1. When you log in, you will see a prompt to respond to today’s survey if it has not yet been completed.
Student/Parent View                                        Staff View





  1. Tap on your available Survey to complete and submit.
  2. Select your responses to the questions from the dropdown fields.  Tap the checkmark icon in the top right corner upon completion.
  3. Tap All Surveys to display your badge to confirm the results of your survey responses for that day.
  4. If your card is not showing the correct colours or icon, tap the refresh button at the top of the All Surveys screen.


  1. Green card: Indicates the user answered every question with NO
  2. Red card: Indicates the user answered one or more questions with YES
  3. Yellow card: Indicates the user has not submitted the survey yet

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