People Management
ARTICLE: How to Fix Unknown Location
When a student has "Unknown Location" listed as their current location in Reach, it could be related to one of two reasons: The students was just created and added into Reach manually through People Management. The students was just created and added ...
ARTICLE: How to Add Photo to any Profile
Managing profile photographs is quick and simple, let's get into it. Image File Requirements File Type = JPG (Preferred) or PNG Image Dimensions = Aspect Ratio of 1:1 (Maximum 300px x 300px) File Size limit = Les than 2MB Ensure your photo files are ...
ARTICLE: Update Existing Staff Account Settings
There are instances where existing Staff members at a school will change positions or responsibilities from one school year to the next. When this occurs, you do not need to create a new Reach user account for an existing Reach user. You may need ...
ARTICLE: Setting contacts to not be managed by data sync
If your Reach database is controlled by the data sync with your school system, students who are not identified as students in the system will be archived from Reach with every sync update. Note that the student's parents will also be archived in ...
ARTICLE: Consent-2-Go Medical Viewport
Consent-2-Go Medical Viewport Reach customers that use Consent-2-Go software for the management of medical information of their student population can now view student medical profiles directly from their Consent-2-Go account in your Reach portal ...
ARTICLE: How to Add a New Staff or Faculty Member
You can add new Staff or Faculty contacts by going to the People Management menu. Step-by-step guide Go to People Management >> View Contacts >> Add New Contact For adding new Staff or Faculty there are 2 compulsory sections that you need to add data ...
GUIDE: Assigning Medications to Students and Staff
ARTICLE: Welcome Wizard for Password Reset and Password Creation
The Welcome Wizard is a link that you can send to a REACH user that allows them to set initially or to reset their password in REACH. The link provides a step through guide for the user to set their password for REACH Access. 1. Send the Wizard ...
ARTICLE: Gating or Grounding Restrictions
Gating and Grounding procedures allow for flexibility on how students can be restricted in REACH. The Restrictions Modal is used to implement your Gating or Grounding rules. This modal allows you to select between a number of restriction options ...
ARTICLE: How to Set Accessibility Settings for Duty Reports
User accessibility settings allow you to determine what every individual user can access, view and edit. These settings can be controlled for an individual user in their personal provide (Accessibility Tab) or by an entire Role in REACH through the ...
ARTICLE: How to Prevent Duplicate Notification Emails for Parents
Sometimes, when parents share a common email address, parents will receive duplicate emails for their leave notifications. This occurs because Reach is trying to notify both parents and if their email address is identical, then two emails will be ...
ARTICLE: Adding and Uploading Documents to a Contact Profile in Reach
Often it is important to store relevant documents with a user's account profile for quick reference and this can be done in the Reach profile for each of your individual contacts. Uploading documents to a user's profile is simply a matter of ...
ARTICLE: How to Create a Dedicated Student Kiosk
REACH BioPad 3200 Kiosk Reach allows you to create dedicated touchscreen kiosks for students to use when signing in and out around your school's campus. These dedicated devices can be locked down to a Kiosk Only view so that access to other parts of ...
ARTICLE: Create a New User Manually
Creating a New User Account Manually Go to People Management Click New Contact Click the Personal tab and fill in the appropriate fields Mandatory fields are First Name, Last Name, Email, Mobil Click the Security tab and fill in the appropriate ...
ARTICLE: How to Bulk Edit Contacts in Reach
Find it: People Management > Bulk Edit When you need to change a large number of contacts in Reach at once you can use the Bulk Edit feature in the People Management menu. Step 1 Go to your People Management screen and filter your view to show the ...
ARTICLE: Create a Host Manually in People Management
Create a Host 1. Go to People Management > View Contacts 2. Click New Contact Personal Tab When creating the new contact, please be sure to include, First Name, Last Name, Email, Mobile and Default Language for the host. Security Tab 1. Select the ...
ARTICLE: Setting Groups Managed for Staff and Leave Approvers
People Management >> Staff Contact Profile >> Groups Managed Tab Setting which faculty or staff members are responsible for approving leave for students is done in the GROUPS MANAGED tab of the staff members personal profile. Reach will match the ...
ARTICLE: Deleting Contacts and Recovering Deleted Contacts in Reach
When a contact is deleted in Reach, they are not actually deleted, they are hidden. We do not delete contact data so that a complete history for a student can be recovered at any time in the future if it is required. For simplicity, we refer to ...
ARTICLE: People Management - Groups
Managing Groups People Management > View Contacts Assigning users to groups is simply a matter of ticking the check box for the appropriate groups that you want them to be a member of and saving changes to their profile. System Configurations > ...