Do we provide you with a guarantee regarding the security and confidentiality of your data at ALL ti

Do we provide you with a guarantee regarding the security and confidentiality of your data at ALL times?

This is taken directly from our service agreement:

Data Protection Requirements
Touchline Connect will in all circumstances alert the Customer Primary Contact and/or advised Customer Representative regarding a confirmed breach of data security either by accidental or malicious nature. Whereby Touchline Connect are contacted by Government Authorities, compliance will be in accordance to Privacy Act 1988.
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