Touchline Connect
            Knowledge Base REACH Boarding Help Center FAQ

            What if I forget my Password or Username?

            Logging In

            In order to access and use REACH you need to confirm your identity by logging in with your unique user ID and password.

            Typically your introduction kit will contain

            • The website address to visit
            • Your username
            • Your password

            When you enter your credentials into the dialog and click Sign In the system will attempt to authenticate you. If successful you will be taken to the Dashboard.

            If your identity cannot be authenticated then you will be presented with an error message. Please retry your credentials and click Sign In.

            If you continue to get an error message then your credentials are most likely different from what you have been advised. Please contact your school and they will reset your credentials for you.

            Case Sensitive

            REACH login is upper and lower case text sensitive so be aware of this as you attempt login.

            Forgotten Password

            If you forget your password then simply click the forgot password link and a new password will be sent to your email address.

            Updated: 27 Sep 2017 11:46 PM
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