Reach Student Life Management Help Center | IT Information

IT Information
Does REACH support Mifare/SmartRider cards for Sign In/Sign Out(SISO)?
We have been working with Mifare/SmartRider cards for some time now and our card scanner accessory hardware has been specifically designed to work with this type of card. We typically try to support as many varieties of RFID/NFC cards as well! In ...
Does REACH integrate with third party software, such as MAZE, Seqta, Synergetic, etc?
Integration can be supported from REACH to third parties and vice versa if you grant authority for REACH to do so. We connect via the third parties API and handle the business logic automatically. Please note, data coming into REACH will be ...
What secure method of data interchange do we provide?
Currently we provide a data import method which allows you to directly connect and upload your data over HTTPS, though most schools like us to handle the upload for them since our privacy policy protects them when providing us with their data. It is ...
Minimum Specs required to run REACH BOARDING Software
As a new product REACH can be viewed on current browsers and operating systems. REACH is accessed via a Web Browser, so this means your PC and your Tablet can access REACH any time, anywhere. We highly recommend the following browsers to access REACH ...
Heartbleed - Security Settings and Information
Dear REACH Users, In light of recent events, where serious vulnerability in OpenSSL protocol was discovered (nicknamed “Heartbleed”), we would like to inform you that our servers and security hasn’t been breached and that your data is safe with us. ...

Popular Articles
ARTICLE: Leave Request Cut Off Times and How to Set Them in Reach
You can set Cutt-Off times for any Leave Types that help you to manage when students can apply for the leave. Setting Cut-Offs is done in the Leave Type Configuration screen > Cut-Offs Tab. Cut Offs can be Soft or Hard A SOFT Cut-Off will allow the ...
ARTICLE: How to Create a Dedicated Student Kiosk
REACH BioPad 3200 Kiosk Reach allows you to create dedicated touchscreen kiosks for students to use when signing in and out around your school's campus. These dedicated devices can be locked down to a Kiosk Only view so that access to other parts of ...
ARTICLE: Setting up COVID-19 Symptom Surveys
REACH has designed a new module called REACH Surveys to help schools stay on top of their COVID-19 response. This feature is still new and images and procedures in this guide may change slightly. Overview REACH Surveys allow schools to send out ...
ARTICLE: Setting Staff PIN or Student PIN for SISO
Using Staff PIN or Student PIN for SISO The Staff PIN and Student PIN feature acts as a gatekeeper on your Reach Kiosk screens to ensure either that students must see a staff member when signing in or out to/from approved leave events or specified ...
ARTICLE: How to Roll Over Student Data and the End of a School Year
On your portal find this solution at Data management >> Rollover Data Rolling Over Data is a year end process or new year process that is a System Administrator Only function. You should not attempt to complete a roll-over process unless you are ...

Recent Articles
ARTICLE: PARENTS - How to Manage your contact details
The majority of parents/hosts will either have a basic profile setup for them by the school, or they will be provided a 'Wizard-Login-Link', both of these will establish a basic profile. Once you have a basic profile, you should have your login ...
ARTICLE: PARENTS - Welcome to your Reach Portal
Welcome to Reach Student Life Management The Reach platform is the global leader in student life management software, which creates peace of mind. With over 400 locations across five continents under our management, including boarding facilities, ...
ARTICLE: How to Create Leave Request - Parent/Host
The Reach platform provides a simple and easy method for parents to create/edit/delete Leave Requests as required. You can create a Leave Request by selecting the Create Leave Request button on your home page in the Running Leave Log or by opening ...
ARTICLE: Approving Leave Requests as a Parent or Host
As a Parent or Host you can approve leave requests in a number of ways. NOTE, The required approval methods will depend on your school's safety/security protocols. Examples; Some schools only have parents approve leave requests via Email Some schools ...
My Account - Parents
In the right hand corner of your Reach screen you will see your login name and the personal icon. Clicking on the personal icon will display the menu options. The My Account option is where you manage your personal details in Reach. There are ...

Reach Student Life Management Help Center | IT Information | Knowledge Base

IT Information

Does REACH support Mifare/SmartRider cards for Sign In/Sign Out(SISO)?

Does REACH integrate with third party software, such as MAZE, Seqta, Synergetic, etc?

What secure method of data interchange do we provide?

Minimum Specs required to run REACH BOARDING Software

Heartbleed - Security Settings and Information

Popular Articles

ARTICLE: Leave Request Cut Off Times and How to Set Them in Reach

ARTICLE: How to Create a Dedicated Student Kiosk

ARTICLE: Setting up COVID-19 Symptom Surveys

ARTICLE: Setting Staff PIN or Student PIN for SISO

ARTICLE: How to Roll Over Student Data and the End of a School Year

Recent Articles

ARTICLE: PARENTS - How to Manage your contact details

ARTICLE: PARENTS - Welcome to your Reach Portal

ARTICLE: How to Create Leave Request - Parent/Host

ARTICLE: Approving Leave Requests as a Parent or Host

My Account - Parents