Navigating Records

Navigating Records

Navigate primarily means the process of moving back and forth within the records. Navigation in Zoho CRM allows easy movement between records; provides options to choose the number of records to be displayed in one page; and saves time in accessing records.The two navigational options available in Zoho CRM are:

Page-level Navigation

Page-level navigation allows moving from a particular page with a list of records to the previous or next consecutive page, with more such records.

To navigate records

  1. Click the [Module] tab.
  2. In the [Module] home page, select List View icon.
  3. In the [Module] section, click the Previous or Next arrows to access the record list.

Note:

  • You can select the number of Records per page from the drop down list to see more records.
  • The number of records that you can view per page varies based on your Zoho CRM Edition.

Record-level Navigation

Record-level navigation allows moving from one record to the previous or next consecutive record(s).

To navigate records

  1. Click the [Module] tab.
  2. In the [Module] home page, select a List View from the drop-down list.
  3. From the list of records, click any record.
  4. In the Record Details page, click the Previous or Next arrows to access the next/previous record, or directly go to the first/last record.
    • Related Articles

    • Approving Records

      The import feature and Web forms have an option to enable manual approval of records. When this option is enabled, records imported or gathered through web forms are not added directly to the modules. They need to be approved first for other users to ...
    • Search Records

      How Can I... Search Records by Alphabets Search Records by Information Search Records by Criteria using Advanced Filters Customize Search Layout The search option helps locating specific information or specific records without having to go through ...
    • Sharing Records

      Collaboration is essential in a sales team. How we interact with the other members of the team, how we share information and ideas with them and the most important of all is how we share sales data that we work with. Zoho CRM provides different ...
    • Merging Duplicate Records

      When you work with a large volume of data, it gets quite challenging to keep your database free from duplicates. As the avenues to create records in CRM increase, the chances of duplicates to get generated increase as well. For example, the same lead ...
    • Associating Other Records

      How Can I... Attach Documents Associate Leads Associate Contacts Add Tasks, Events & Calls Send Emails Add Notes Associate Campaigns Associate Deals Associate Products Associate Quotes Associate Sales Orders Associate Invoices Associate Purchase ...