Workphone, is an online voice service provider that helps you better manage customer communication. With Workphone integration, you can initiate incoming and outgoing within your Zoho account. Also, log calls automatically and assign follow-up activities instantly using the workphone integration.
Setup integration
To setup the integration,
- Go to Setup > Channels > Telephony.
- Choose Workphone from the PhoneBridge Marketplace.
- Click Integrate.
- Click Get it now.
For more details, click here.
Using Workphone integration
Once the integration setup is done, you can make and recieve calls via Workphone inside your CRM. For more details click here.