Univia offers a 30-day satisfaction Guarantee on all products and subscriptions purchased for Customers minus shipping fees. If you are unhappy with your order or just need to return a product(s), call Customer Service (888-400-5630) and request an RMA number. Put the unopened product back in the box. Seal the box and our Customer Service Representative will email you a return label to print and use. Place the UPS Return label on the outside of the box. Make sure no other labels are on the box. Then drop the box off at your local UPS office. Once we have received your return to our facility, we will process a refund for that item(s).
Univia does not pay for shipping on any returns. Univia Offers a 90- day money back Guarantee for all Influencers (Distributors) all products must be in a resalable condition and can be returned to us minus shipping costs and is subject to a 10% restocking fee. ( Please refer to your policy and procedures for any questions ).