Error Messages
Sometimes, you may encounter an error message when trying to start VisitorRego.NET. This can be due to a number of things.
If you do not find what are you are looking for here, contact our support team for more help.
This is a security issue and can be solved by opening the Control Panel and clicking on ‘User Accounts’….
If you do not find what are you are looking for here, contact our support team for more help.
Can't Open Database Error Message
This is a security issue and can be solved by opening the Control Panel and clicking on ‘User Accounts’….
Under ‘User Accounts’ you will see ‘Change User Account Control Settings'. Click on this.
Set to 'Never Notify'.
Re-start your computer to apply these changes, then re-start VisitorRego.NET.
Note: This applies to computers running Windows 7.
If you are not using a scanner with your VisitorRego.NET then just click OK.
If you are using a scanner, this error message means the scanner has been unplugged.
Simply plug the scanner back into a free USB port and click OK. (For more information see: Scanner)
Re-start your computer to apply these changes, then re-start VisitorRego.NET.
Note: This applies to computers running Windows 7.
Scanner Error Message
If you are not using a scanner with your VisitorRego.NET then just click OK.
If you are using a scanner, this error message means the scanner has been unplugged.
Simply plug the scanner back into a free USB port and click OK. (For more information see: Scanner)
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