Upgrading - An Overview

            Upgrading your VisitorRego System - An Overview

            VisitorRego software is constantly evolving.  It is our aim to take on board customer feedback and use this information to make VisitorRego both as user-friendly and functional as possible.

            The software is always being tested and developed in the lab to ensure  smooth visitor registration every time.

            The information contained in this support centre refers to the latest version of VisitorRego, currently Version 8, Build 289. To ensure that your company utilises all the features and functions VisitorRego has to offer, we recommend upgrading.

            Contact us to see if your system needs upgrading. Our support team will contact you to discuss your needs for implementing the upgrade.

            If you are already a customer running VisitorRego, upgrading is free! This service is part of your Software Assurance Policy.

            Upgrading is easy, and can be done over the phone or via email instructions. Our support team is on hand to help you with this process.

            Upgrading your software is a simple process, as outlined in the four steps below:

            1.    Backup! 
            It is always recommended that you backup your VisitorRego.NET files and database, just in case you get stuck along the way.

            Think of it as saving your work.

            2.    SQL Update 
            Depending on which database system you are using to hold all your registration data, upgrading may require a change to the database. If you are using  
            SQL, updating is as easy as running a script against this database, which VisitorRego can provide. If you are using a  local Microsoft Access database, sit back, relax, VisitorRego will automatically update your database when you upgrade with the latest version.

            3.    Uninstall/Reinstall 
            Out with the old and in with the new! Our step by step guide complete with screenshots will guide you through uninstalling the old version and re-installing with the latest version.

            4.    Reinstating your graphics 
            This final check ensures your customer branding is being displayed for the visitor to see. This is also a good time to check your scanner and printer settings.

            All done! You should now be up and running with the latest version of VisitorRego and taking advantage of all the new and improved features that have been tried and tested in our VisitorRego lab.

            Don't forget to check out our news blog - 'The Logbook' on the VisitorRego website to see information about the new releases and additional functions. 

            Updated: 13 Nov 2018 07:47 AM
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