Setup and Maintenance
Choosing Your Site
After installing VisitorRego or connecting a site to VRP, it is important to choose your site so that the software functions correctly. In most cases, after connecting a site to VRP and restarting the software, it will detect the site mismatch and ...
Set Windows Firewall to allow port 1433 (SQL) connections (inbound and outbound)
Quick and easy video tutorial of how to set Windows Firewall to allow port 1433 (SQL) connections (inbound and outbound). Link: https://www.youtube.com/watch?v=EaoNnZGy1T8
Step 4 - Reinstating Your Graphics - Final Checks
At this point, start up VisitorRego to check whether it has held your company graphics. Depending on where you saved the backup, VisitorRego may or may not have been able to find the files it was looking for. Do a test registration and see if your ...
Step 3 - Uninstall/Re-install
Uninstall The next step is to uninstall the old version of VisitorRego from your computer. To do this, go into your windows Control Panel and select 'Uninstall a Program' from the 'Programs and Features'section. Select VisitorRego.NET and ...
Step 2 - SQL Update
Some upgrades may require changes to the database. If you are using a Microsoft Access database... Sit back! Relax! Your database will automatically update when you install with the new version. If your database is being held on an SQL server, then ...
Step 1 - Backup
The first thing to do when upgrading is to backup your current files. Remember, you can never have too many backups! This means if you get stuck you can always revert back to the previous version without losing any functionality. Create a folder ...
What Version?
To help you to upgrade, our support team will need to know what version of VisitorRego you are running. The steps below will guide you through this process. From VisitorRego's Admin Mode, select Help > About. From here you will see this screen, ...
Upgrading - An Overview
Upgrading your VisitorRego System - An Overview VisitorRego software is constantly evolving. It is our aim to take on board customer feedback and use this information to make VisitorRego both as user-friendly and functional as possible. The software ...
Subscription Key
Because the VisitorRego software is downloadable, the subscription key serves as your own personal key to unlock the software. A subscription key is specific to each computer running VisitorRego. These are updated yearly or as required. You may get a ...
.NET Framework
As VisitorRego.NET requires the Microsoft.NET Framework 3.5 or higher to function, it’s important to ensure that it is installed before VisitorRego.NET. To get the .Net Framework simply go to the Microsoft Download centre and search for ‘.NET’ or ...
VisitorRego Requirements
To install and run VisitorRego you will need... a Windows Operating system (we recommend Windows 7 or higher) Microsoft.NET (pronounced dotNET) framework of version 4.0 or higher Windows Media Player
Quick Install
VisitorRego is distributed in two files: Setup.exe VisitorRego.msi To install, double click the file Setup.exe. Below are the windows that will guide you through the installation process. Click 'Next' to continue. Read ...
Upgrade Troubleshooting
Upgrading to the latest version of VisitorRego is generally a pretty simple operation - particularly if VisitorRego support can do this for you remotely! Depending on the type of upgrade and the jump in version, you may end up with a few minor ...
Error Messages
Sometimes, you may encounter an error message when trying to start VisitorRego.NET. This can be due to a number of things. If you do not find what are you are looking for here, contact our support team for more help. Can't Open Database ...