How to Uninstall HardTrack Desktop when Errors Occur During Uninstall on Windows
How to Fix problems that block HardTrack from being installed on or removed from Windows.
"Error 1001. Exception occurred while initializing the installation: System.BadImageFormatException: Could not load file or assembly 'file:///C:\Program Files (x86)\Wake, Inc\HardTrack\Firewall.dll' or one of its dependencies. This assembly is built by a runtime newer than the currently loaded runtime and cannot be loaded."
First try to uninstall HardTrack Desktop and then install HardTrack Desktop from the original download of the software from Wake, Inc.:
If during the uninstall you see this message again,
please do the following:
You can resolve this issue by downloading the Microsoft Tool for troubleshooting install/uninstall issues and following the instructions below.
- After clicking on the link above, scroll down to and click the "Download" button. Save and open this file to start the troubleshooter.
- Once the troubleshooter opens click "Next" to start the process of fixing the installation.
- Wait a few moments while the troubleshooter detects problems with your installed applications.
- When the troubleshooter asks if you are having problems installing or uninstalling, choose "Uninstalling."
- Select "HardTrack" from the list of applications to "Uninstall".
- Click the "Yes, try uninstall" option to uninstall and clean up the application.
- Once the process has been completed, you will get a confirmation that the application uninstall has been fixed. HardTrack Desktop will now be deleted from your PC. You can close out of the troubleshooter by clicking the "Close" button.
8. Install HardTrack Desktop from the original download of the software from Wake, Inc.:
9. Then follow these instructions on how to upgrade your copy of HardTrack Desktop
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