HardTrack Desktop
How to run HardTrack Desktop as Administrator
Please follow these instructions to run HardTrack Desktop as administrator. If you do not have Administrator Authority on your PC, you will need to contact your IT Support to complete this task. When HardTrack runs as administrator, it will check to ...
How to Create a Concrete Type/Mix for Temperature Monitoring
Concrete Types are associated with a Project. You can copy concrete types from another project by following these instructions. Open a project, then Click on Project, Concrete Type Note: an alternative way to work with Concrete Mix/Types: While ...
Special Location Names to Support Reporting
Special Location Names to Support Reporting in the online Summary and the Export to Excel Reports: For the Core/Center Sensor: (CTR) - Only 1 per Project, use Core Backup for backup sensor For the Ambient Sensor used for ∆T : (AMB) - Only 1 per ...
How to Get Help within HardTrack Desktop
Starting with version 5.1._02.28, users can get help by clicking on Help and then Clicking on a Help Topic
How to Fix Error Generating Excel Reports from HardTrack
If while attempting to Export your HardTrack Project to the Project Temperature Report, you see this error: Please follow these steps to fix the issue in Microsoft 365 and older versions of Microsoft Office: 1) Exit Excel and all other MS Office ...
How to Determine Why a Device is not Reporting Temperature Data
These are general steps that can be taken to correct the issue where no data is appearing for a device: Someone will need to physically inspect the device to see if they can determine what the issue is: 1) The sensors are not attached to the device. ...
How to Run the Thermal Control Tracking Reports
Starting with version 5.1._02.16 of HardTrack Desktop, there is the option to Export Data from HardTrack to Excel to generate the Thermal Control Tracking Reports. To run the reports, you do not have to have any projects open in HardTrack Desktop. ...
How to Change the Default Temperature setting from °F to °C or from °C to °F in HardTrack Desktop
If your projects start to appear on the HardTrack Dashboard with the wrong Display Temperature setting, this almost always happens when someone's copy of HardTrack Desktop has the incorrect Default Display Temperature setting. The issue will spread ...
How to Add Sensors Back to a Project so that they are Included in your Final Report
In some cases, it is necessary to delete sensors from a HardTrack Project. However, when the Final Temperature Report needs to be generated, you may want to add the Sensors back to your project so that they are included in the Final Report along ...
How to Prolong Rechargeable Battery Life for HTCII Devices
It is important to understand that a fully charged battery depletes at a much slower rate than a battery that has 45% or less power remaining. The batteries deplete very fast after 45% power remaining. When the batteries are at 97% to 60% power ...
How to Start Logging and Stop Logging for HTC or HTC II Devices
When you are ready to start logging for a HardTrack Project for the 1st time or to restart logging again: Open the Project. Double click on one of the sensors Click on Restart Logging When more than one device is set up in a HardTrack Project, you ...
How to Uninstall HardTrack Desktop when Errors Occur During Uninstall on Windows
How to Fix problems that block HardTrack from being installed on or removed from Windows. "Error 1001. Exception occurred while initializing the installation: System.BadImageFormatException: Could not load file or assembly 'file:///C:\Program Files ...
Factors that determine Battery Life for the HardTrack Cloud Sensor devices - How to Extend Battery Life
Cellular signal strength. Weaker cellular signals, sometimes require multiple attempts to connect and upload data, which will deplete the battery faster, than in areas where there is strong cellular signal strength. Physical length of each ...
How to Add a Sensor Back to a Project that has been Deleted
If you want to add a Sensor back to a Project, these are the steps to follow: 1) Open your Project in HardTrack Desktop 2) Add the Device that contains the Sensor to your Project. By adding a Device to your Project that is already added to your ...
How to Delete a Sensor from a Project
Here are the steps to delete or remove a sensor from a Project: 1) Open your Project in HardTrack Desktop 2) highlight the sensor(s) that you want to delete by single-clicking them. If you hold down the Ctrl-key, you can highlight more than one at a ...
How to Change the Pour Date & Time for a HardTrack Project
It is not uncommon to start a HardTrack Project a day or more before the actual Pour Date & Time. This is usually done to either get the equipment set up and working and/or to see that temperature readings are appearing on HardTrack after the ...
How to Switch a Single Sensor on a Project to a Backup Sensor
An ideal way to set up concrete temperature monitoring with HardTrack, is to attach your backup sensors to the HardTrack Cloud (HTC) Device so that if you need to switch from the primary to the backup sensor, you can do so remotely without any ...
How to use Performance-based Temperature Difference Limit (PBTDL) for the maximum difference in temperature between sensors
HardTrack supports the use of Performance-based Temperature Difference Limit (PBTDL) for verifying if the temperature difference between sensors in the concrete is within the calculated temperature difference based upon a predefined table that ...
How to use HardTrack Device Diagnostics Tool for HTC and HTC II Devices
The HardTrack Diagnostics Tool is intended for checking on the current status of HTC or HTC II devices (HTC device). Here are some examples of why you would use this tool: - You want to know if a particular device has sufficient battery power to be ...
How to Share a HardTrack Cloud Device with Multiple Concrete Pours, with Different Pour Dates and Times
These are the steps to follow to set up multiple HardTrack Projects, sharing a single HardTrack Cloud device: Note the Ambient Sensor, NWS Average Ambient Sensor, and Device Internal Sensor are shared among all of the projects that are sharing the ...
How to Rename a Project in HardTrack Desktop
HardTrack will allow you to rename a Project, even if you have already Started Logging. These are the step-by-step instructions on how to rename a Project. Please make sure that your copy of HardTrack Desktop is at version 5.1._02.28 or higher. 1) ...
How to move a Logging Device from an Active Project to your current or new Project without needing to Swipe the Device to Start Logging
In some cases, you may set up a new Project with an HTC or HTC II Device that is already logging on another Project. When the time comes to start logging on the new Project, HardTrack will allow you to automatically move the device from the old ...
How to upgrade HardTrack Desktop - Check Now
To upgrade your copy of HardTrack Desktop, you will need to have Administrator authority for Windows on your PC. To upgrade to the latest release click on Options, General Options, Check Now When the update completes, double-click on the HardTrack ...
How to set up Age-based Stepped Temperature to plot on Excel Project Temperature Report Chart
To set up the Age-based Stepped Temperature to plot on the Excel, Project Temperature Report, you may access the function to define the age-based steps from the Concrete Type form or the Target Alerts form: Or from the Target Alerts form: When ...
How to Set up Age-based Stepped Temperature Alert, Aged Stepped Temperature Alert
After opening your Project, click on Project, Concrete Type. Select your Concrete Type, Click on Target Alers. Cloud Alerts should be on, displaying a Green Button, then Click on Config Adv Alerts to set up the Age-based Stepped Temperature ...
HardTrack Desktop app Network Requirements for Software Installation
1) The HardTrack Desktop app connects to the HardTrack Database: www.myhardtrack.net on port 3306 for bidirectional access to MySQL using TCP and UDP. 2) When HardTrack Desktop sends commands to the IoT devices, HardTrack Cloud Sensors, used with the ...
How to copy Concrete Type from another Project
When defining a new HardTrack Project, if you find that your Concrete mix Types are not appearing, which you have used in the past on other HardTrack Project(s), you can copy the Concrete Type from your existing HardTrack Project. After ...
How to Set up Concrete Maturity with HardTrack
Introduction The HardTrack Concrete Maturity Monitoring software is designed to provide accurate and useful information on the maturity and strength of concrete. Every effort has been made to make this product as easy to use as possible, while still ...
How to Set up Thermal Control Plan (TCP) Alerts in HardTrack
HardTrack Alerts are configured within the Concrete Type. Typically, the same concrete type is assigned to all sensors within a HardTrack Project, except for the Ambient temperature sensor and any other sensor that you do not want to be included in ...
How to Set up a Temperature Monitoring Project in HardTrack Desktop using Cloud Sensors II - 2020
How to Setup a Temperature Monitoring Project in HardTrack Desktop using the HardTrack Cloud Sensors II (HTC II) Before you begin: Please follow the instructions provided to install HardTrack on your PC. After you have successfully installed ...
HardTrack Cloud Device Health
HardTrack Cloud Sensor Health: Managing the health of your HardTrack Cloud Sensors can be challenging, especially in cases where you have a large number of devices : HardTrack emails a daily Health Report, which includes the health of all your ...
HardTrack Cloud Device Status, All in_progress, All Switch/Exchange
HardTrack Cloud Device Status, All in_progress, All Switch/Exchange: Knowing if commands you have sent to a Cloud Device have successfully completed, is important for Device Management: When you Start Logging on a Cloud Device, you can watch the ...
Understanding the Battery Life of your HardTrack Cloud Sensor devices
How the replaceable battery works in the HTC devices : HTC - HardTrack Cloud Sensor: - HTC lithium batteries experience passivation when the battery is not used for a period of time. Battery passivation can cause the battery to report a low battery ...
How to Set up a Temperature Monitoring Project in HardTrack Desktop using HardTrack Cloud Sensors - (HTC)
How to Setup a Temperature Monitoring Project in HardTrack Desktop using Cloud Sensors Before you begin: Please follow the instructions provided to install HardTrack on your PC. After you have successfully installed HardTrack on your PC, please ...
How to Install HardTrack Desktop on a new PC for use with HardTrack Cloud Devices
To install or upgrade HardTrack, you will need to have Administrator authority on your PC. You will receive a link in an email message that will take you to Dropbox so you can download the HardTrack Desktop Installation files. - Don't worry about ...
HardTrack Cloud Sensor - LED Indicator Light Documentation
HardTrack Cloud Senor Indicator Lights HardTrack Cloud Sensor has (4) LED’s Remote Manager is a cloud based data repository for the temperature data. The HardTrack CloudServer picks up data from the Remote Manager at scheduled intervals.
How to Switch/Exchange a Cloud Device
How to Switch/Exchange a Cloud Device If you would like to Switch/Exchange a HardTrack Cloud Device for another device, please do the following: 1) If you are replacing a device that may have temperature data on it, which you would like to ...
How to Turn on or off Alerts for a Project
To Maintain Alerts for a Project Access the Alert Settings under the Concrete Type After selecting the Concrete Type, Click on Target Alerts button You can now check or uncheck any of the Alerts or change the email/group id, etc. Remember to Click OK ...
Configuring HardTrack Device Health Report & Repeating Alert Frequency
Configuring HardTrack Repeating Alert & Device Health Report Frequency: These settings can be found in HardTrack Desktop: Click on Contacts: Within HardTrack Desktop, on the Contact, hardtrack_connect, you will find the Alert & Health Report ...