Wave2 Locator Admin Portal - Location Alerts
The Wave2 Locator includes scheduled location alerts featuring colorful and bold rich text / HTML messaging that, when active, is shown prominently in place of the live open and closed indicators right in your locator. This allows you to communicate about issues such as health emergencies like COVID-19 and resulting closures or limited hours and resources, weather emergencies, routine maintenance, renovations, and the like.
The Admin Portal allows you to create, edit, and delete those alerts, to schedule and assign a date and time window, and to edit the rich text messaging content. It then allows you to assign that alert message to one, many, or all of your locations. It also lets you create alerts in bulk, but you can edit alerts individually for maximum flexibility and power.
Location Alert Example
Creating a Location Alert
From the top menu, select Locations and then Manage Alerts. Click the "Add a New Alert" button.
First, under the Location dropdown selector, select one or several locations that this alert will be assigned to by checking the checkbox next to each location. You can also click the 'Select All' checkbox to automatically select all locations.
Next, using the date and time pickers, set the starting date and time for this alert. Then set the ending date and time for this alert. The alert will be actively shown for the selected locations between those two points in time. Important Note: For purposes of scheduling, all times are in the Eastern Time Zone. Please keep this in mind for accurate scheduling.
Finally, in the rich text editor, create the message that you would like to show for this location alert. Please keep the message relatively short and the fonts reasonably sized so that this message will fit into the flow of the Details Panel and the Hours Popup.
Once you click the Add Location Alert, the alert will be created, saved, and displayed according to the schedule you created. NOTE: Identical individual alerts will be created for each location selected, so that you may edit, update, or delete them individually as needed after creation.
Managing an Existing Location Alert
The Location Alerts that you have created will now be shown on the Manage Alerts screen. You can select any alert to edit or delete. The Edit Alerts screen is identical to the Create Alerts screen, except there is only one location assigned to any individual editable alert.
Deleting Location Alerts
The Location Alerts will automatically "expire" when their scheduled date/time range has run out, so you are not required to delete your alerts. You can also and edit any alerts and adjust their dates to "re-activate" the alert if you'd like to. However, for the sake of organization, you will probably want to delete any alerts you aren't using and don't plan to use. To do that, you can simply select one or more alerts from the Manage Alerts screen, and then click the Delete Selected button. You will have to confirm your deletion.
View of the Manage Alerts Screen:
View of Typical Manage Alert Screen:
View of the Location Selection Dropdown Selector:
The video button below will take you to a Wave2 Admin Tutorial Walkthrough Video - Managing Location Alerts, which details the updating of hours AND updating of marker positions.
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