How do I update my clinic information?
Simply email us the changes to support@webexercises.com and we will update your account. Please include your contact information and user name so we can locate your account.
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How do I update my credit card?
You can update your credit card information at any time when logged into your account. Select "Provider" on the left side of the page, then "Account Detail". Scroll down to the Subscription and Payment Information and click the "Update Card" button. ...
What are the Professional version features?
The Professional membership provides the features below: Expanded exercise library (3500+) and search options. Keyword exercise search. Upload/add your own exercises to create your own exercise library. Posture Screen exercise prescriptions sync with ...
Can I add another provider to my account?
Additional providers can be added at the cost of $49.95/yr per provider or $9.95/mo depending on your current subscription plan. If your clinic has more than 3 providers, we recommend using one of our Volume License plans which are available on ...
HOW MUCH TIME DO I HAVE TO ACCESS THE COURSE ONCE I PURCHASE IT?
If you purchased a subscription you have up to one year to access the course. On Demand courses can be accessed between 30 days and 3 months depending on the course. Please view course General Information for details. Courses can be paused, resumed ...
How to Request Cancellation
Hi there You'll need to submit a cancellation request from within your account. Go to Provider->Account Detail and then under Subscription and Payment Information you'll see "Cancel Account". Please follow up with us if you don't receive a ...